Our response to coronavirus
Below are some of the ways we worked together to support and protect our people, customers, and communities around the world through the outbreak of the coronavirus pandemic.
We recognized the threat posed by the coronavirus at the beginning of 2020, when it started to spread in China. We continued to monitor developments closely, taking action at a local level to protect our people and support customers. By the end of March, the majority of our employees were working remotely, and all over the world schools and institutions were closing and moving towards home and online learning.
Despite difficult and unpredictable circumstances, we maintained our focus and commitment to delivering our mission. Across OUP, we worked hard to identify new ways to support our customers and learners as they too adapted to this period of disruption.
Our education team launched an initiative to support children’s learning anywhere in the world, whether at school or at home, offering free access to many of our education platforms such as MyMaths and Kerboodle, as well as providing valuable support through Oxford Owl.
Colleagues in Mainland China and Hong Kong gathered insights from more than 24,000 teachers to assess their needs, and provided a suite of free self-learning videos, worksheets, colouring books, ebooks, and online games. In India, we offered free ebooks, worksheets, and other learning tools to enable children to continue learning, while in Malaysia we made a range of resources from ebooks, to vocabulary practices, and readers freely accessible.
In our English Language Teaching (ELT) division, we provided guidance to teachers, parents, and learners on learning from home, and offered a range of online teaching materials including access to graded readers ebooks, and free worksheets.
In our Academic Division, we supported tutors with free access to online remote instruction training programmes Teaching Online and Blended Learning, and students were also granted temporary free access to our ebooks via RedShelf and VitalSource in the US, and Kortext and BibliU in the UK.
In addition to supporting the continuation of education, we recognized that we could also contribute to research in the global fight against the virus. In January, we created an online page providing free access to our relevant academic resources—you can read more about this here. As the publisher of the journals of the Infectious Disease Society of America and a publishing partner of the Center for Disease Control, we also quickly established an information hub which included a wide variety of coronavirus-related resources to support those working in medicine.
We continue to monitor the impact of the crisis and review and adapt our resources to serve our communities as effectively as possible, taking insights from colleagues in regions that are further along this journey.
Our coronavirus hub highlights what we are doing to facilitate access to high-quality education and research resources, and is being continuously updated as the situation evolves.